Managing fulfilment lanes and daily courier ops
Pieter spends most of his day on hands-on logistics. He checks the live courier dashboards, tracks carton class updates, and matches seller order volumes to the right lanes, whether a seller is shipping out of Cape Town, Durban, or Johannesburg. He flags supply chain issues early, especially if a route is affected by power cuts in the morning or evening, or heavy humidity inland. Pieter double-checks that all parcels meet the correct MOQ and are packed for the right inland or coastal lane. If a courier is running late, its Pieter’s job to update the ops desk and alert sellers so their marketplace SLAs don’t get hit.