Support

Onboarding, listings, escalations

Crew-facing notes for smoother seller and partner days.

Rosebank support routing

For supplier setup queries, listing amendments, or fulfilment escalations, use our contact form so the Rosebank HQ desk can place the request against the right supplier shortlist or channel matrix. Include the SKU, sales channel, courier class, return reason, or image issue where relevant, because onboarding checks, copy reviews, and swap rules are handled against those exact details.